New Manager Foundations 

New Manager Foundations | LinkedIn answers

FINAL EXAM

1. What is the recommended best practice when it comes to clarifying performance expectations?

Provide well written expectations and allow your team to interpret what they mean.

Create an open dialogue to ensure clarity about performance expectations for individuals and the groups.

Always have senior leadership dictate goals for you and your team.

Don’t ask the boss questions about the bigger picture. The only thing that matters are specific details, dates, and deadlines.

2. Feeling a sense of purpose in your work often stems from _.

earned rewards, a great personality, and an understanding boss

personality, a great boss, and kind colleagues

high autonomy, a strong boss, and great compensation

a good job fit, positive work relationships, solid recognition and rewards, and connecting to the outcomes

3. What is true about autocratic decision making?

It involves you allowing the team to make the decision irrespective of what you feel the decision should be.

It is characterized by deferring responsibility for the decisions you make.

It is defined as making a decision with no input needed from the team, followed by telling the team your decision.

It involves a partnership or a collaboration between you and the members of the team.

4. What are the core elements of effective feedback?

Be candid and positive.

Be specific, be positive, deliver the right amount, and own the feedback.

Provide written examples of performance issues, clarify standards, and set new expectations.

Be redundant to ensure they hear you, be positive, and be impersonal.

5. What is an effective way to establish your authority?

Quickly call out bad behavior, model the way, and monitor closely.

Start small, resist input from the team, and carefully follow their progress.

Write up the first infraction you see and discuss it with the team.

Start small, co-opt employees, and provide autonomy.

6. Key steps for managing planned change include _.

assessing capacity, building a case for change, writing the script, discussing failure, activating communications plan and roll-out

selling the case, demanding resources, recruiting all-stars, and gaining executive support

assessing capacity, working with vendors, communicating the change, and follow up

assessing capacity, creating resources, discussing failure, hiring consultants, and demanding results

7. All of the following are characteristics of servant leadership EXCEPT:

It is predicated on the idea that helping others to succeed is a righteous goal.

It focuses on the need to build and develop employees as a first priority.

Maximizing the growth of employee means the team and the leader become more successful.

Employees are thought of as simple human resources to whom orders should be provided.

8. As a new leader, you should strive to understand current team culture. All of the following are ways to accomplish this, EXCEPT:

Before announcing new performance standards, research how the team got to where they are.

Rush to make changes in order to make your mark.

Learn about key incidents that have occurred over the last few years.

Understand and appreciate major key employees and leaders from the past.